Contact SPOT support

Choose what you need help with, then tell us what happened.

What do you need?

BookingMissing confirmation, schedule changes, attendance details or online access.
Payments and refundsPayment status, duplicate charges, failed confirmation or refund tracking.
Pricing and billingHost plans, commission and billing questions.
Hosting and businessVerification, listings, partnerships or service operations.
Technical supportWebsite, account or access problems.
SafetyMisleading, prohibited, unsafe or suspicious activity requiring review.

You get a case reference as soon as you send this, and we follow up using the contact details you add.

Safety reports and bookings that start within 24 hours are flagged as a priority.

Issue type

Full name

Email

Phone number, optional

Booking reference

Subject

What happened?Include the booking or payment reference, amount and date.

These details are used to handle your support request in accordance with our Privacy Policy.

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